Shipping Policy
Shipping options are provided at the time of check out. Shipping rates are calculated based on destination. Orders shipped outside the continental US must be by 2nd day air. You will always see your entire order including shipping charges before you confirm your order.
Orders placed before 3PM Central time usually ship the same day. Orders placed after 3PM Central time usually ship the next business day.
COOLER SHIP Shipping
All orders shipped "Cooler Ship" are packed in an insulated reusable cooler container with a reusable non-toxic liquid ice-pack. This maintains the best possible temperature during transit. "Cooler Ship" orders are ONLY shipped Monday through Wednesday to allow for uninterrupted transit. We recommend this shipping selection during summer months or where temperatures exceed 87 degrees.
Return Policy
CarbThin is so confident you will love our delicious products we offer a no risk return policy. If for any reason you are unsatisfied with your purchase, you may return it within 30 days of purchase for a refund or replacement. Just return it in new condition and send it back to us! You will receive your credit within 7-10 business days. Sorry shipping charges are not refundable. Opened items can NOT be returned.